General Terms and Conditions of Use for the Etérea Digital Website and Platform
Etérea Digital's services are provided by the legal entity with the following corporate name/name: Cassiano da Silva Olivo, registered under CNPJ no. 33.396.281/0001-00, with the trading name Etérea Digital; the owner of the intellectual property over the software, website, applications, content and other assets related to the Etérea Digital platform.
1. Subject Matter
The platform aims to license the use of its software, website, applications and other intellectual property assets, providing tools to assist and streamline the daily lives of its users.
The platform is characterised by the provision of the following services: Website Creation, experience design, branding and visual identity, digital consulting.
The platform carries out remote sales of products or services via electronic means.
2. Acceptance
These Terms establish contractual obligations freely and voluntarily entered into, for an indefinite period, between the platform and the natural or legal persons who are users of the site and platform.
By using the platform, the user fully accepts these rules and undertakes to comply with them, under the risk of applicable penalties being imposed.
Acceptance of this instrument is essential for accessing and utilising any services provided by the company. Should the user disagree with the provisions of this instrument, they must not use the services.
3. User Access
All technical solutions available to the platform manager will be used to allow access to the service 24 (twenty-four) hours a day, 7 (seven) days a week. However, navigation on the platform or any of its pages may be interrupted, limited, or suspended for updates, modifications, or any action necessary for its proper functioning.
4. Registration
Access to the platform's functionalities will require prior registration and, depending on the services or products chosen, the payment of a certain amount.
When registering, the user must provide complete, recent, and valid data, and it is their sole responsibility to keep said data updated. The user also commits to the truthfulness of the data provided.
The user undertakes not to disclose their registration and/or access data for the platform to third parties, and assumes full responsibility for any use made of them.
Users under the age of 18 and those who do not possess full legal capacity must first obtain the express consent of their legal guardians to use the platform and the services or products. Exclusive responsibility for any access by minors and by those who do not possess full legal capacity without prior authorisation lies with the guardians.
By completing the registration, the user expressly declares and guarantees that they are fully capable and can freely exercise and enjoy the services and products.
The user must provide a valid email address, through which the site will carry out all necessary communications.
Following registration confirmation, the user will have a login and a personal password, which ensures the user individual access to the platform. Therefore, it is the user's exclusive responsibility to maintain the confidentiality and security of said password, preventing undue access to personal information.
Any and all activity carried out using the password will be the responsibility of the user, who must promptly inform the platform in case of improper use of the respective password.
It shall not be permitted to assign, sell, rent, or transfer the account in any way, as it is personal and non-transferable.
It will be the user's responsibility to ensure that their equipment is compatible with the technical specifications that enable the use of the services or products.
The user may, at any time, request the cancellation of their registration with the Etérea Digital site or platform. Their unregistration will be carried out as quickly as possible, provided there are no outstanding debts.
By accepting the Terms and Privacy Policy, the user expressly authorises the platform to collect, use, store, process, assign, or utilise the information derived from the use of the services, the site and any platforms, including all information filled in by the user at the moment they register or update their registration, in addition to others expressly described in the Privacy Policy which must be authorised by the user.
5. Services or Products
The platform may make a specific set of functionalities and tools available to the user to optimise the use of the services and products.
On the platform, the services or products offered are described and presented with the greatest degree of accuracy, containing information about their characteristics, qualities, quantities, composition, price, warranty, expiry dates and origin, among other details, as well as the risks they present to the user's health and safety.
Before finalising the purchase of a specific product or service, the user must inform themselves about its specifications and its intended purpose.
6. Prices
The platform reserves the right to unilaterally readjust the prices of the services or products at any time without prior consultation or consent from the user.
The applied prices are those in force at the time of the order.
Upon contracting a specific service or product, the platform may request the user's financial information, such as Tax ID, billing address, and card details. By entering said data, the user agrees that the prices then in force and informed at the time of contracting will be charged, according to the payment method that may be chosen. Said financial data may be stored to facilitate future access and contracting.
The contracting of services will be automatically renewed by the platform, irrespective of communication to the user, by means of periodic charges using the same payment method indicated by the user at the time of contracting the service.
7. Cancellation
The user may cancel the contracting of the services in accordance with the terms that are defined at the time of contracting. Furthermore, the user may also cancel the services within up to 7 (seven) days after contracting, by contacting the financial department, in accordance with the Código de Defesa do Consumidor (Consumer Defence Code - Law No. 8.078/90).
The service may be cancelled by:
a) the user: in these conditions the services will only cease when the current cycle at the time of cancellation is concluded;
b) violation of the Terms of Use: the services will cease immediately.
8. Support
In case of any doubt, suggestion, or problem with the use of the platform, the user may contact support via the e-mail address cassiano@etereadigital.com.br.
These user support services will be available on the following days and times: Monday to Friday from 9:00 AM to 6:00 PM, BrasÃlia-BR time.
9. Responsibilities
The following are the responsibility of the user:
a) defects or technical flaws originating in the user's own system;
b) the correct use of the platform, the services or products offered, striving for good coexistence, respect, and cordiality among users;
c) compliance with and respect for the set of rules set out in these General Terms and Conditions of Use, the respective Privacy Policy, and national and international legislation;
d) the protection of their account/profile access data (login and password).
The following are the responsibility of the Etérea Digital platform:
a) indicating the characteristics of the service or product;
b) defects and flaws found in the service or product offered, provided that it was the platform that caused them;
c) the information that was disclosed by it, noting that comments or information disclosed by users are the sole responsibility of the users themselves;
d) illicit content or activities carried out through its platform.
The platform is not responsible for external links contained in its system that may redirect the user to an environment outside its network.
External links or pages that serve commercial or advertising purposes or any illicit, violent, controversial, pornographic, xenophobic, discriminatory, or offensive information may not be included.
10. Copyright
These Terms of Use grant users a non-exclusive, non-transferable, and non-sublicensable licence to access and make use of the platform and the services and products made available by it.
The structure of the site or application, the trademarks, logos, commercial names, layouts, graphics and interface design, images, illustrations, photographs, presentations, written content and sound and audio, computer programmes, databases, transmission files, and any other information and intellectual property rights of the corporate name Etérea Digital, observed the terms of the Lei da Propriedade Industrial (Industrial Property Law - Law No. 9.279/96), Lei de Direitos Autorais (Copyright Law - Law No. 9.610/98) and Lei do Software (Software Law - Law No. 9.609/98), are duly reserved.
These Terms of Use do not assign or transfer any right to the user, so that access does not generate any intellectual property right for the user, except for the limited licence granted herein.
The user's use of the platform is personal, individual, and non-transferable, and any unauthorised, commercial or non-commercial use is prohibited. Such uses will constitute a violation of the intellectual property rights of the corporate name Etérea Digital, punishable under the terms of the applicable legislation.
11. Sanctions
Without prejudice to other applicable legal measures, the corporate name Etérea Digital may, at any time, warn, suspend or cancel the user's account:
a) who violates any provision of these Terms;
b) who fails to comply with their duties as a user;
c) who engages in any fraudulent, malicious, or offensive behaviour towards third parties.
12. Termination
Non-compliance with the obligations agreed upon in these Terms of Use or applicable legislation may, without prior notice, lead to immediate unilateral termination by the corporate name Etérea Digital and the blocking of all services provided to the user.
13. Changes
The items described in this instrument may be altered, unilaterally and at any time, by Etérea Digital, to adapt or modify the services, as well as to meet new legal requirements. The changes will be publicised on the Etérea Digital site and platform and the user may choose to accept the new content or cancel the use of the services, if they are a subscriber to any service.
The services offered may, at any time and unilaterally, and without any prior notice, cease to be provided, have their characteristics altered, or have their use or access restricted.
14. Privacy Policy
In addition to these Terms, the user must consent to the provisions contained in the respective Privacy Policy to be presented to all interested parties within the platform interface..
15. Jurisdiction
For the resolution of disputes arising from this instrument, Brazilian Law shall apply in its entirety.
Any disputes shall be submitted to the courts of the district where the company's head office is located.
Date of last update: 26th October 2025.