Section 1 - General Information
This Privacy Policy contains information regarding the collection, use, storage, processing and protection of the personal data of users and visitors to the Etérea Digital website, with the aim of demonstrating absolute transparency on the matter and clarifying to all interested parties the types of data collected, the reasons for their collection and how users can manage or delete their personal information.
This Privacy Policy applies to all users and visitors of the Etérea Digital website and forms part of the General Terms and Conditions of Use for the Etérea Digital website and platform, duly registered under CNPJ no. 33.396.281/0001-00, located at Rua 3150, Bairro Encantada, City of Garopaba, Santa Catarina, Brazil; hereinafter referred to as Etérea Digital.
This document was prepared in accordance with the Lei Geral de Proteção de Dados Pessoais (General Data Protection Law - Law 13.709/18), the Marco Civil da Internet (Civil Rights Framework for the Internet - Law 12.965/14) (and EU Regulation No. 2016/6790). Furthermore, the document may be updated as a result of any regulatory updates, for which reason the user is invited to consult this section periodically.
Section 2 - How we collect the personal data of users and visitors
The personal data of the user and visitor are collected by the platform in the following way:
- When the user creates an account/profile on the Etérea Digital platform: these data are basic identification data, such as e-mail, full name, city of residence, education level and profession. From these, we can identify the user and visitor, as well as ensure greater security and well-being for their needs. Users and visitors are aware that their profile on the platform will be accessible to all other users and visitors of the Etérea Digital platform.
- When a user and visitor accesses pages on the Etérea Digital website: information about interaction and access is collected by the company to ensure a better experience for the user and visitor. This data may relate to the keywords used in a search, the sharing of a specific document, comments, page views, profiles, the URL from which the user and visitor originate, the browser they use and their IP addresses, amongst others which may be stored and retained.
- Through third parties: the Etérea Digital platform receives data from third parties, such as Facebook and Google, when a user logs in using their profile from one of these sites. The use of this data is authorised in advance by the users with the third party in question.
Section 3 - What personal data do we collect about the user and visitor?
The personal data collected from users and visitors are as follows:
- Data for creating an account/profile on the Etérea Digital platform: e-mail, full name, age range, city of residence, education level and profession.
- Data for navigation optimisation: access to pages, keywords used in searches, recommendations, comments, interaction with other profiles and users, followed profiles, IP address.
- Sensitive data: the platform may collect the following sensitive data from the user: ethnic or racial origin, political opinions, religious convictions, genetic data, data relating to health, sexual orientation.
- Data related to contracts: upon the formalisation of the purchase and sale or service provision contract between the platform and the user and visitor, data relating to the contractual execution, including communications carried out between the company and the user, may be collected and stored.
Section 4 - For what purposes do we use the personal data of users and visitors?
The personal data collected and stored from users and visitors by the Etérea Digital platform is intended to:
- User and visitor well-being: improve the product and/or service offered, facilitate, expedite and fulfil the commitments established between the user and the company, enhance the user experience and provide specific functionalities depending on the user's basic characteristics.
- Platform improvements: understand how the user utilises the platform's services, to aid in business and technical development.
- Advertisements: present personalised advertisements to the user based on the data provided.
- Commercial: data is used to personalise the content offered and to support the platform in improving the quality of its services.
- User profiling: automated processing of personal data to assess usage on the platform.
- Registration data: to allow the user access to certain platform content, exclusive to registered users.
- Contract data: to provide the parties with legal certainty and facilitate the completion of the transaction.
The processing of personal data for purposes not provided for in this Privacy Policy will only occur upon prior communication to the user, so that the rights and obligations provided for herein remain applicable.
Section 5 - How long is personal data stored?
The user's and visitor's personal data are stored by the platform for the period necessary for the provision of the service or the fulfilment of the purposes set out in this document, in accordance with the provisions of item I of Article 15 of Law 13.709/18.
Data may be removed or anonymised at the user's request, except in cases where the law provides for other treatment.
Furthermore, users' personal data may only be retained after their processing has ended under the following circumstances provided for in Article 16 of the aforementioned law:
I - compliance with a legal or regulatory obligation by the controller;
II - study by a research body, guaranteeing, whenever possible, the anonymisation of personal data;
III - transfer to a third party, provided that the data processing requirements set out in this Law are respected;
IV - exclusive use by the controller, with access by third parties prohibited, and provided the data is anonymised.
Section 6 - Security of stored personal data
The platform undertakes to apply suitable technical and organisational measures to protect personal data from unauthorised access and from situations of destruction, loss, alteration, disclosure or dissemination of such data.
The platform does not exempt itself from liability in cases of the exclusive fault of a third party, such as in the event of an attack by hackers or crackers, or the exclusive fault of the user, as in the case where they themselves transfer their data to third parties. The site undertakes to communicate to the user in the event of any security breach of their personal data.
Stored personal data is treated with confidentiality, within legal limits. However, we may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
Section 7 - Data Sharing
The sharing of user data occurs only with the data relating to publications made by the user themselves. Such actions are shared publicly with other users.
The user's profile data are publicly shared on search engines and within the platform, and the user is permitted to modify this setting so that their profile does not appear in the search results of such tools.
Section 8 - Will stored personal data be transferred to third parties?
Personal data cannot be shared with third parties.
With regard to third-party service providers, such as payment transaction processors, we inform you that each has its own privacy policy. Therefore, we recommend reading their privacy policies to understand what personal information will be used by these providers.
Providers may be located or have facilities situated in different countries. Under these conditions, the personal data transferred may be subject to the laws of the jurisdictions in which the service provider or its facilities are located.
By accessing our services and providing your information, you are consenting to the processing, transfer and storage of this information in other countries.
When you are redirected to a third-party application or website, you will no longer be governed by this Privacy Policy or our platform's Terms of Service. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
Section 9 - Cookies or navigation data
Cookies refer to text files sent by the platform to the user's and visitor's computer, which are stored on it, containing information related to navigation on the site. Such information is related to access data, such as location and time of access, and is stored by the user's and visitor's browser so that the platform's server can read it later in order to personalise the platform's services.
The user and visitor of the Etérea Digital platform acknowledges and accepts that a navigation data collection system may be used through the use of cookies.
The persistent cookie remains on the user's and visitor's hard drive after the browser is closed and will be used by the browser on subsequent visits to the site. Persistent cookies can be removed by following your browser's instructions. The session cookie, however, is temporary and disappears after the browser is closed. It is possible to reset your web browser to refuse all cookies; however, some features of the platform may not function correctly if the ability to accept cookies is disabled.
Section 10 - Consent
By using the services and providing personal information on the platform, the user is consenting to this Privacy Policy.
The user, upon registering, acknowledges and may exercise their rights to cancel their registration, access and update their personal data, and guarantees the veracity of the information they provide.
The user has the right to withdraw their consent at any time; to do so, they must get in touch via the e-mail address cassiano@etereadigital.com.br.
Section 11 - Changes to this privacy policy
We reserve the right to modify this Privacy Policy at any time, therefore it is recommended that the user and visitor review it frequently.
Changes and clarifications will take effect immediately upon their publication on the platform. When changes are made, users will be notified. By using the service or providing personal information after any modifications, the user and visitor demonstrate their agreement with the new rules.
In the event of a merger or sale of the platform to another company, users' data may be transferred to the new owners so that the services offered may continue.
Section 12 - Jurisdiction for conflict resolution
For the resolution of disputes arising from this instrument, Brazilian Law shall apply in its entirety.
Any disputes shall be submitted to the courts of the district where the company's head office is located.
Date of last update: 26th October 2025.